FAQs

The order history and all related transactions at Motifs Home Decor are covered under the jurisdiction of Gurgaon, India. This means that any disputes or legal matters arising from your purchases will be governed by the laws applicable in Gurgaon. We are committed to ensuring a smooth and transparent shopping experience and adhere to all legal regulations to protect your rights as a customer.

At Motifs Home Decor, we aim to deliver your orders promptly and efficiently. Our shipping and handling process typically takes 5-7 working days, ensuring your products arrive in a timely manner. We partner with Shiprocket, a reliable logistics provider, to handle our shipments. This partnership allows us to offer dependable delivery services across various locations. Rest assured, your order is in good hands from the moment it leaves our warehouse until it reaches your doorstep.

At the moment, Motifs Home Decor does not offer gift cards. We are constantly working to improve our services and may introduce this option in the future. Please stay tuned for updates. If you have any other questions or need assistance, feel free to contact us.

At Motifs Home Decor, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 7-day return policy. Items must be returned in their original condition and packaging, along with proof of purchase. To initiate a return, please contact our customer service team within 7 days of receiving your order. We are here to help make the return process as smooth as possible.